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FAQ

Yes, we ship worldwide. Please refer to our shipping policy https://hanforum.eu/policies/shipping-policy.

Duties and fees in the non-EU countries are not included in your order and you may have to pay them when your box arrives. Plus, we do not mark your box as a gift or declare a lower value, it is unlawful to do so.

Unfortunately orders can not be discounted once they have been placed. Please be sure your discount code is ready when placing an order.

Returns need to be postmarked and mailed back to us within 14 days of the delivery date. If you are within that time range, we are willing to take your return but we cannot accept returns outside of our return window.

Unfortunately, we are a small shop with limited stock and cannot offer items on approval. If you need a smaller or bigger size, please check the availability and place a new order. We'll then send you a return label for free. This policy refers to size exchanges only.